Blue background won't go away! I can't use MMHMM

[lamaestraloca]

I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I really really need help because I am struggling teaching with it because I can no longer use mmhmm... help! Thank you! https://www.loom.com/share/b0da8eadc0e34a1fad511f829a727ba3

[KLBurden]

I have similar issues, I have a constant blue background that will not go away no matter how many times I uninstall and reinstall 

[lamaestraloca]

SOLUTION shared by CHOLM below: This background is due to the Video Conferencing feature in the new MacOS Sequoia, it can be disabled from the menu bar: Use video conferencing features on Mac - Apple Support.

[lamaestraloca]

It is so frustrating. I have been back and forth witth tech support for a week now....

[CHolm · Accepted solution]

SOLUTION: This background is due to the Video Conferencing feature in the new MacOS Sequoia, it can be disabled from the menu bar: Use video conferencing features on Mac - Apple Support.

See related thread: Solved: background is always blurred - Zoom Community

[lamaestraloca]

THIS IS HUGE! I was on a support call for over two hours with zoom the other day and then had another hour long call with Apple support and they're calling me tonight after their "engineers" try to figure out the problem.... THANK YOU ... what a simple fix

[sc3349]

How did you fix this? I have clicked on the link but I still can't figure out how to get my actual background to show up.

[jason18]

 after turn on zoom meeting.  there will be an "video" icon shown on menu bar. Menu bar is on the top side of your screen.   find the video icon and click in. and there will be 'background' option.  and click it out.  you will find your background as non-virtual.