cancel
Showing results for 
Search instead for 
Did you mean: 

Blank screen while screen sharing on tablet

Eva1234
Newcomer
Newcomer

I have a Samsung Galaxy Tablet S6 Lite and Zoom version 5.16.10. My screen sharing was working perfectly last week, but when I shared my screen yesterday, it looked normal from my end, but my meeting partner said they only saw a black screen. This has continued. I assume there was an update which messed it up. I tried following the guidelines here, but I'm using a tablet, not a desktop. I don't see an option on my tablet for pulling up a control panel at all; I can't find nvidia or an app that seems to do what they want on my tablet; I can't see options in my tablet's settings to input the graphic that the link recommends.

 

Any help is appreciated. Thank you!

1 REPLY 1

Eva1234
Newcomer
Newcomer

For people having the same issue, I found out the problem was an android permissions thing. I had to give permission for the Zoom app to superimpose things on the screen. It should pull up the permissions page automatically when selecting the screen-sharing. Scroll down to zoom and tap it to give it the permission.