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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Blank screen while screen sharing on tablet

Eva1234
Newcomer
Newcomer

‎2023-11-28 07:55 AM

I have a Samsung Galaxy Tablet S6 Lite and Zoom version 5.16.10. My screen sharing was working perfectly last week, but when I shared my screen yesterday, it looked normal from my end, but my meeting partner said they only saw a black screen. This has continued. I assume there was an update which messed it up. I tried following the guidelines here, but I'm using a tablet, not a desktop. I don't see an option on my tablet for pulling up a control panel at all; I can't find nvidia or an app that seems to do what they want on my tablet; I can't see options in my tablet's settings to input the graphic that the link recommends.

 

Any help is appreciated. Thank you!

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Eva1234
Newcomer
Newcomer

‎2023-11-28 05:45 PM

For people having the same issue, I found out the problem was an android permissions thing. I had to give permission for the Zoom app to superimpose things on the screen. It should pull up the permissions page automatically when selecting the screen-sharing. Scroll down to zoom and tap it to give it the permission.

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