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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Background

Richard29
Newcomer
Newcomer

‎2025-04-29 09:41 AM - last edited on ‎2025-05-14 06:32 AM by Community Moderator | Employee

Nothing I do allows me to use my actual background. Clicking None just gets me blue sky. I can use photos but I want no virtual background. Reinstalling does nothing to help.

Topics:
4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-05-14 06:31 AM

Hello @Richard29,

Welcome to the Zoom Community! We're glad to have you here.

May I know what device, Zoom app version, and operating system you are using?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

Dotty1
Newcomer
Newcomer
In response to MGSR

‎2025-09-27 10:51 AM

IMac macOS SEQUOIA 

 

 

 

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to Dotty1

‎2025-09-29 06:31 AM

Hello @Dotty1!

If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let me know if this helps or if you need further assistance.
 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

Dotty1
Newcomer
Newcomer
In response to MGSR

‎2025-09-27 10:54 AM

Thank you for welcoming me. I have a IMac - macOS Sequoia desktop

 

0 Likes