cancel
Showing results for 
Search instead for 
Did you mean: 

Background

Richard29
Newcomer
Newcomer

Nothing I do allows me to use my actual background. Clicking None just gets me blue sky. I can use photos but I want no virtual background. Reinstalling does nothing to help.

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Richard29,

Welcome to the Zoom Community! We're glad to have you here.

May I know what device, Zoom app version, and operating system you are using?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

IMac macOS SEQUOIA 

 

 

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Dotty1!

If you're using macOS, it's possible that the background was uploaded directly to your computer instead of through Zoom. Once the meeting starts, a green video icon will appear in the top-right corner of your Mac's menu bar. Click the icon and uncheck 'Background' to remove the virtual background.

Let me know if this helps or if you need further assistance.
 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Thank you for welcoming me. I have a IMac - macOS Sequoia desktop