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An unknown error has occurred for Facebook Live

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CoachMarcus
Explorer
Explorer

‎2022-01-06 06:47 PM

I began receiving this message, "An unknown error has occurred" a month ago when trying to Live stream a Meeting to my Facebook profile.  How can I resolve this?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-12 08:40 AM

Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-12 08:40 AM

Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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CoachMarcus
Explorer
Explorer

‎2022-01-12 09:46 AM

Yes. I have the latest update, but it still kept giving me the error.  I am able to go Live onto a my business page, but not my personal profile. 

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Ofa2703
Newcomer
Newcomer

‎2024-06-12 07:26 PM

Can I get some help on this topic. It happened to me now but I did go live before and it worked but I can't go live anymore.

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CoachMarcus
Explorer
Explorer
In response to Ofa2703

‎2024-06-12 07:59 PM

I had to update the Zoom application on my computer. After doing that and restarting my computer, the error went away. 

 

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