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2023-12-04 05:42 AM
I have been using the Zoom app to join meetings for a couple of years now. I have an Ubuntu 22.04 PC. A couple of weeks ago I was forced to update the version, so I went to the downloads page and downloaded the version for Ubuntu 64 bit. After installing it with `sudo apt install ./zoom_amd64.deb` the app opens, but I cannot join any meeting. The app simply freezes in "connecting..." and after some minutes I get a message saying "An unknown error occurred, error code 5003".
I already uninstalled and re-installed the app like 5 times by now, always the same.
How can I solve this problem?
2024-12-06 11:35 AM
same problem here. I download the update, but cannot even install it.
2024-12-06 11:36 AM
Same problem here. I cannot install the download
2024-12-09 09:13 AM
Hello there,
I'm sorry for the late response and the inconvenience you experienced.
If you are receiving error code 5003, this means that an issue is preventing a connection between your device and Zoom’s servers.
To solve this issue, perform any of the following solutions:
Let us know if you need further assistance.
2024-12-09 11:55 PM
after restarting my pc, zoom works fine. So I guess the installation worked automaticallly after downloading and unzipping it.