Amazon Fire 10 tablet for Zoom Virtual Background

[JoeMck4]

Hi,

I recently got a 2021 Fire 10 tablet.  Below are the specs of the Fire 10 tablet:

https://www.gsmarena.com/amazon_fire_hd_10_(2021)-10881.php

PLATFORM

OS	Android 9.0 (Pie), Fire OS 7
Chipset	Mediatek MT8183 Helio P60T (12 nm), an ARM64 chip
CPU	Octa-core (4x2.0 GHz Cortex-A73 & 4x2.0 GHz Cortex-A53)
GPU	Mali-G72 MP3

The Fire tablet I got was a Fire Plus 10 and had 4GB RAM.

Based on the above spec matching against the Zoom spec for virtual background for Android, it should work with Zoom Virtual Background? Or no?

https://support.zoom.us/hc/en-us/articles/360043484511

Android:

• Zoom mobile app, version 5.3.0 or higher
• Android 8.0 or higher
• arm64 processor
  • 8 cores or higher 
• 3GB or higher RAM
• GPU
  • Qualcomm Adreno:
    • 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
  • Mali:
    
    • G series with version G72 or later

I wasn't able to see Zoom Virtual Background option available after I installed latest Zoom App on the tablet.

Thanks.

[JoeMck4]

As an additional note,

I downloaded the APKs to install Google Play Store on the Fire 10 Plus tablet and installed Zoom Android App.  Still no virtual background option available. 

My Zoom profile already had Virtual Background option enabled and working on my laptop.

Thanks.

[Ae18nee]

Did u resolved this problem bec i wanna know i just bought ghe same tablet that you have and with same problem

[Apple28]

I recently purchase a Amazon fire 10 tablet, and I can see the option for the zoom virtual background, yet each time I attempt to set the background or even blurr it gives an error occurred message.  I have deleted and reinstalled and yet no resolution.   I also attempt to download from google store.-still did not work.  Any assistance I would appreciate it.

[ZoomKing69]

I am having the same issue, I see the virtual backgrounds but each time when I tried to save it ; it says error occurred.

[MGSR]

Hello community members, 

I'm sorry for the late response and the inconvenience.

I'm afraid that the Amazon Fire is not supported for the virtual background feature. 
Here is the list of supported Android devices: 

You can check out this article for more information.