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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Account is disabled. Please contact Support. (1,003)

kameren786
Newcomer
Newcomer

My account associated with my google email *********** has been disabled. Kindly advise and assist.  Thank you.

9 REPLIES 9

JepZoom
Creator I
Creator I

Do you remember having other sign-in methods like User email and password, Facebook, SSO, etc? If there is try using one of those log-ins. Otherwise, you need to reach out to your account owner or admins about this.

Hi! I've encountered the same experience, my premium zoom account got disabled. May I ask your assistance regarding this matter? Thank you very much!

Did you receive some kind of email notification about this? Also, can you send a screenshot of the error message?

I used my Google mail as access. 

I see, is this your own Zoom account or are you part of an organization or group?

It's my own zoom account

I see, did you receive some kind of email notification about this? Also, can you send a screenshot of the error message?

No I did not. Attached the error message. thank you

Thank you for sending the screenshot, in this case, I think it would be best if you will reach out to Zoom support through chat or email. I believe they can check your account more thoroughly on why it is like that.