cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Unable To Sign In (not receiving verification SMS)

mustafaicil
Newcomer
Newcomer

‎2025-02-26 10:53 AM

I am unable to sign in to my account because I am not receiving the verification code sen to my phone by SMS. And it is impossible to contact support since all support options need me to sign in. I had this issue since months. Finally, I created a new account to be able to post here. This is what I tried so far:

 

1) Tried creating a support ticket (asks me to sign in)

2) Tried to get help using the chatbot (directs me to the sign in page)

3) Tried to post here in the community pages (asks me to sign in)

4) Tried phone support (asks for an ID which I can only access by signing in)

5) Created an alternative account to create a ticket (ticket automatically closed saying I need to sign in with the account with the issue)

 

This is like a joke !

 

Can someone please help me?

Topics:
0 REPLIES 0