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Unable To Sign In (not receiving verification SMS)

mustafaicil
Newcomer
Newcomer

‎2025-02-26 10:53 AM

I am unable to sign in to my account because I am not receiving the verification code sen to my phone by SMS. And it is impossible to contact support since all support options need me to sign in. I had this issue since months. Finally, I created a new account to be able to post here. This is what I tried so far:

 

1) Tried creating a support ticket (asks me to sign in)

2) Tried to get help using the chatbot (directs me to the sign in page)

3) Tried to post here in the community pages (asks me to sign in)

4) Tried phone support (asks for an ID which I can only access by signing in)

5) Created an alternative account to create a ticket (ticket automatically closed saying I need to sign in with the account with the issue)

 

This is like a joke !

 

Can someone please help me?

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