cancel
Showing results for 
Search instead for 
Did you mean: 

Accessing Cloud Recording Transcripts via API

TT92
Explorer
Explorer

Hello,

 

I’m able to download cloud recordings, and transcription is enabled in the settings. I can see the transcripts in my profile through the browser.

 

However, I’m unfortunately unable to access them via the API and/or via Make. 

 

Has anyone managed to retrieve all transcripts from every user in your organization using the API?

7 REPLIES 7

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @TT92 

 

You can downlaod them if you write an app to do that.

Make would work if they put in the correct code there instead.

 

all the best

 

John

Hi @ExpertswhoJohn 

With what endpoints is this possible, so i can have a look to write this app? 

I’ve already created a webhook that listens for when a transcription is completed, but unfortunately, no data is being received.



 

Hi @ExpertswhoJohn 

With what endpoints is this possible, so i can have a look to write this app? 

I’ve already created a webhook that listens for when a Zoom transcription is completed, but unfortunately, no data is being received.

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

@ExpertswhoJohn I’ve already reached that point, I’m able to download the cloud recording, and I can see that the transcripts are available in the Zoom account.

 

However, I’m not able to fetch the transcripts via the API. I’ve checked the documentation, but I can’t find any endpoint that allows me to "GET" the transcript file itself.

 

Do you know if such an endpoint exists or if there’s another way to retrieve the transcript programmatically?

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @TT92 ,

 

here is a summary of all the ways.

https://www.recall.ai/blog/7-apis-to-get-zoom-transcripts-a-comprehensive-guide


all the best

 

John

@ExpertswhoJohn 

I already followed these articles 50 times or more.. unfortunately i can't fetch the Transcribe in the response.. 

TT92_2-1748269884063.png

 

And it is 100% available in the account and manually downloadable.. 

TT92_3-1748270005663.png

 

https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/recordingGet

I'm missing collections someway...

This is the reason why i'm now looking for the solution in this community 🙂