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Cursor not visible to attendees when sharing application window

joderda
Newcomer
Newcomer

Over the last several months, I've had complaints from attendees that they can't see my mouse when sharing my screen. This is really frustrating, and I have not noticed this issue when I attend others' Zoom meetings. I did some troubleshooting and found that it only happens when sharing the application window, NOT the screen. Is this a known issue or some kind of feature? 

3 REPLIES 3

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @joderda 

This is the correct response for slides.

When you share powerpoint, there is a powerpoint option to share the cursor and it is off by default.
So zoom also hides the cursor till you request it
all the best

 

John

 

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

and I also forget to add that there is an annote option if you want to draw on the screen.

 

all the best

 

John

Thanks for the response, John. I haven’t had this problem while using slides or PowerPoint,  but I can see the benefits in those applications. I have the problem while using bluebeam, Revit, and other programs. 

I usually share my window so I don’t accidentally share something unrelated/sensitive with people who don’t need that information. Also, I have a very wide monitor, and when the screen is shared at that size, it makes it hard for people who don’t have such a large monitor to see the detail needed. So I think sharing the application window is a great option, except for the cursor not being visible.