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A problem with converting audio and video records.

geotel
Newcomer
Newcomer

‎2023-09-19 07:56 AM

Zoom version  5.15.7 (21404), macOS 13.4.1 (c) 

I have a problem with my records. I didn't know how to fix this problem. I didn't hear audio and watched a video recording.

Screen below. Please help me! Instead video file and audio I saw it.
Знімок екрана 2023-09-19 о 17.54.57.png
 

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1 REPLY 1

Thaifernandes
Newcomer
Newcomer

‎2023-10-02 04:20 PM

Same thing happened with me, did you find a solution?

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