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Zoom AI Companion2024-07-27 10:21 AM
Hello
2024-07-28 09:42 AM
Welcome to the Zoom Community, @Daniela24
I’d first go to Alma admins/help desk and ask if they will “unlink” your account, and perhaps also ask if the can leave your previous meetings linked to the account. See the “Unlink a single user” section of this Zoom Support article for details, and send this info along to them:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997#h_01FPX5C5TC4V018D7MTGD7S0...
Then you can invite that user to join your new Pro account:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063202
I at that point, you have options on how to proceed. My suggestion is to reassign your License to the Business email account, and also reassign the Business addresses the account Owner. You can then keep the now-unlicensed account or delete it.