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How to use my official email to send Invitation instead of zoom default address

Xopnetworks
Newcomer
Newcomer

I want to use send any email from zoom use my official name and email address instead of zoom default email address [no-reply @ zoom.us].

How to setup this with my zoom account

 

 

2 REPLIES 2

ahmad296
Newcomer
Newcomer

To resolve the issue with Zoom sending meeting invites from your old email address, you need to update the email address associated with your Zoom account and ensure that your email client settings reflect the correct email. Here’s how to do it:

Update Email Address in Zoom

  1. Log in to Zoom:

    • Go to the zoom website and sign in to your account.
  2. Access Profile Settings:

    • Click on your profile icon in the top-right corner and select My Profile.
  3. Change Email Address:

    • Under Sign-In Email, click Edit.
    • Enter your new email address and follow the prompts to confirm the change. You may need to verify the new email address through a confirmation email sent by Zoom.

Ensure Email Client Settings Reflect Correct Email

If you are using Outlook, Gmail, or another email client to send Zoom invitations, ensure the correct email address is set as the default.

Outlook

  1. Update Account Settings:

    • Open Outlook and go to File > Account Settings > Account Settings.
    • Check the list of email accounts. Ensure your current email address is listed and set as default.
  2. Send Zoom Invites with Correct Email:

    • When scheduling a Zoom meeting via Outlook, ensure you are signed in to the correct email account.

Gmail (Google Calendar)

  1. Update Primary Email Address:

    • Go to your  google account settings and ensure your primary email address is updated.
  2. Check Calendar Settings:

    • Open Google Calendar.
    • Go to Settings by clicking the gear icon and selecting Settings.
    • Ensure your current email address is listed and used for scheduling.

Apple Calendar (iCal)

  1. Update Default Email Account:
    • Open the Calendar app.
    • Go to Calendar > Preferences > Accounts.
    • Ensure your current email account is set as the default.

Re-configure Zoom Email Notifications

  1. Zoom Email Notifications:
    • Sign in to your Zoom account.
    • Go to Settings > Email Notification.
    • Ensure notifications are set to be sent from the correct email address.

Reinstall or Update Zoom

  1. Uninstall Zoom:

    • Sometimes, uninstalling and reinstalling Zoom can reset the configurations to reflect the correct email address.
    • Uninstall Zoom from your device.
  2. Reinstall Zoom:

    • Download and install the latest version of Zoom from the zoom website
  3. Sign In with Correct Email:

    • Sign in to Zoom with your updated email address.

By following these steps, you should be able to ensure that Zoom meeting invites are sent from your current email address. If the problem persists, please contact Zoom support for further assistance.

Wizzo21
Newcomer
Newcomer

My preferred email address works for logging in to Zoom and it is set as default in Outlook. However, invitations when sent to outlook show choices of 2 email addresses for "Sender" which I don't use and it won't allow me to insert or choose the zoom email login address. I have seen this problem on several sites on the zoom community and zoom has not commented or provided a solution. Are they paying attention to their users?