Acuity appointments not showing up on Zoom anymore

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2024-11-18 11:22 AM
I use Acuity for my scheduling and it is integrated with Zoom. While the appointment shows up on my google calendar and acuity calendar, when I open up Zoom it says I have no meetings. It also gave me a message that I had to connect my calendar, which is weird b/c this used to work fine, and then it made me create a Zoom mail account. When I then tried to also link my google calendar, (thinking this might help), it said it was not available. I have no idea what to do. I am using Zoom workplace. Any support here would be gratefully appreciated.
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2024-11-21 07:30 PM
This comes down to the API integration. Acuity meetings don't show up in your Zoom workspace account but will be added to your gmail calendar. You could set up a webhook to reflect your Acuity meetings in one interface to join. Alternatively there is a Zoom app, Salepager, that lets you join all your Zoom meetings from one location including those scheduled via Acuity.
