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Qualifying Event Attendance

tbabanao
Newcomer
Newcomer

‎2024-07-01 07:20 AM

It appears Zoom Event/Zoom Session visits to the lobby count as "Attended" instead of using "Minutes watched" as a qualifier for attendee count within Zoom reports. This means integrated platforms will have a count different to Zoom's count for attendance data - which may be confusing to stakeholders with access to both Zoom and integrated CRMs/MAPs. 

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