"Send Preview Email" is not sending the sample to my email

[TW-Catherine]

"Send Preview Email" is not sending the sample to my email.

I have tried a few different upcoming webinars and clicked "Send Preview email" to myself and it is not sending. I have tried to send the follow up, confirmation and other emails to check my edits with no success.

I have changed the email address to check on that and no luck.

Please help.

[CarlaA]

Hi @TW-Catherine! Welcome to the Zoom Community.

I realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps! https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom

Zoom Moderator

-CA