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Unable to join a meeting

sancar
Newcomer
Newcomer

‎2021-11-16 02:23 AM - edited ‎2021-11-16 02:24 AM

The meeting I am trying to join has a licence for 500 participants and it has locked people out at 100, saying the maximum has been reached. Please help ???

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2 REPLIES 2

ChrisO
Specialist
Specialist

‎2021-11-16 04:54 AM

Is it a meeting or a webinar? Meetings can only be locked by host/co-host while in progress to create a cap other than license limits. Webinars however can be restricted to a specific amount up to the license limit during creation.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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sancar
Newcomer
Newcomer

‎2021-11-16 02:06 PM

Thank you for the reply. It seems it was the hosts error. They moved to a webinar format and rectified the issue  🙂

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