Qualifying Event Attendance

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

It appears Zoom Event/Zoom Session visits to the lobby count as "Attended" instead of using "Minutes watched" as a qualifier for attendee count within Zoom reports. This means integrated platforms will have a count different to Zoom's count for attendance data - which may be confusing to stakeholders with access to both Zoom and integrated CRMs/MAPs.

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