cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hyperlink in Chat Not Clickable

Neelvora
Newcomer
Newcomer

Whenever I share a hyperlink to may participants, they are not able to click on it. This is a major issue as it hampers my webinars. My browser is updated and I use Chrome. None of the link that I share with my participants are clickable.

4 REPLIES 4

lynn895
Contributor I
Contributor I

Links in the Zoom chat are not clickable by default. You could copy the link and email it to them separately. There is a also a Zoom marketplace app, Salepager, for emailing attendees and including a hyperlink.

I cannot click but I also cannot copy the link - I am completely blocked with those links.

Thanks for the response.
It appears that other platforms (Win, Mac) can render the links successfully. On Linux, the links will only render as clickable if they start on a new line, but will be presented mas text if they are placed inline (e.g. "Click this link https[:]\\somelink[.]com").

Please investigate as this is a fairly major shortcoming. The moderators will often disable the Copy function in webinars and rely on attendees being able to click the links in the chat instead.

penguintamer
Newcomer
Newcomer

Zoom for Linux will only render the links as clickable if they appear on a new line in the chat message. If they are placed in-line, they will be rendered as text.

This is different from clients on Win and Mac, which render the links as clickable regardless of their placement.
This is a serious shortcoming since many webinar moderators disable chat Copy functionality and rely on the participants being able to click the links in the chat.