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Host webinar profile picture not recorded on cloud recordings (while having camera turned off)

aga1
Participant
Participant

While recording on zoom cloud account the profile picture as a webinar host is not recorded when camera has been turned off. Instead the crossed black white camera sign is shown.
Where do I find the setting to record the shown profile picture on cloud recordings? On local recordings it shows and record the profile picture but not on cloud recordings?

This problem only occurs for webinars.

2 ACCEPTED SOLUTIONS

bstrelko
Community Champion | Customer
Community Champion | Customer

Unfortunately, this is not something that can be changed for cloud recordings and YES, it is terribly annoying! Please be sure to submit a feature request directly to Zoom (via support ticket or feedback in the application) so that we can build traction on getting profile pictures for camera-off cloud recordings implemented in the near future.

View solution in original post

aga1
Participant
Participant

Thank you for your reply. May the power of the community be with us;-)

View solution in original post

3 REPLIES 3

bstrelko
Community Champion | Customer
Community Champion | Customer

Unfortunately, this is not something that can be changed for cloud recordings and YES, it is terribly annoying! Please be sure to submit a feature request directly to Zoom (via support ticket or feedback in the application) so that we can build traction on getting profile pictures for camera-off cloud recordings implemented in the near future.

aga1
Participant
Participant

Thank you for your reply. May the power of the community be with us;-)

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

As a work around, you could probably achieve this using a virtual camera. 

Have the virtual camera display a graphic. Use the virtual camera as the source camera in the Webinar and leave the camera on in the Zoom settings.

 

Just an idea until Zoom addresses this.

 

Regards

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