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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Help in retrieving my zoom recording with a double recording during the webinar

Erick5
Newcomer
Newcomer

‎2024-05-31 04:54 PM

This account was in charge of recording a webinar, that happened yesterday, although the meeting started with a voice stating that it was recording, In the middle of the webinar, it prompted that the recording stopped, so l had to press record again. Now after the meeting, the recorded video that only appeared to my laptop was the second half of the meeting. I need help getting the first half of the webinar. 

 

Please email me here if you have a workaround: ***********

3 REPLIES 3

ShareableTom
Newcomer
Newcomer

‎2024-06-10 01:47 PM

We had the same thing happen on June 5th and are facing the same issue. @Anonymous please advise.

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dlare
Newcomer
Newcomer

‎2024-06-10 01:53 PM

ad the same issue for May 1st.

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-06-20 08:21 AM

Hi everyone! 

 

Please review this article on finding/locating your recordings: How to find your recordings/ How to confirm your recordings' location

 

Let me know if that helps! Thank you. 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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