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Custom Live Streaming

jlanger_CSP
Newcomer
Newcomer

We have many zoom users under our account that are livestreaming their webinars to our YouTube Channel. One issue we've run into is being able to start a custom livestream during a webinar on an iPhone. Once a webinar is scheduled we configure the custom streaming service to auto-start on our YouTube Channel, but users that are trying to start their custom livestream from their iPhone are unable to do so. The "more" button in host controls only displays the "Live on YouTube" option and does not show the "Live on Custom Live Streaming Service" option. We have no issues with being able to select this option on a tablet or laptop. So, is this just a limitation on iPhones and/or all cell phones? 

 

 

4 REPLIES 4

LPProductions
Participant
Participant

The short answer is yes. Streaming to Youtube is available for mobile.

Prerequisites for livestreaming meetings or webinars on YouTube

Streaming for Zoom Meeting

  • Pro, Business, Education, or Enterprise account
  • The host is Licensed
  • Zoom desktop client:
    • Windows: version 4.4.53582 or higher 
    • macOS: version 4.4.53582 or higher 
  • Zoom mobile client
    • Android: version 5.4.0 or higher
    • iOS: version 5.4.0 or higher
  • Livestreaming is enabled on YouTube
  • Group HD video/Full HD (1080p) is enabled for higher video quality

 

Custom live-streaming is not.

Prerequisites for livestreaming meetings or webinars on a custom site

Streaming for meetings

  • Pro, Business, Education, or Enterprise account
  • The host is Licensed
  • Zoom desktop client:
    • Windows: version 4.0.29183.0407 or higher 
    • macOS: version 4.0.29208.0410 or higher 
  • Group HD video/Full HD (1080p) is enabled for higher video quality

Streaming for webinars

  • Pro, Business, Education, or Enterprise account
  • The host is assigned a Webinar license
  • Zoom desktop client:
    • Windows: version 4.0.29183.0407 or higher 
    • macOS: version 4.0.29208.0410 or higher 
  • Group HD video/Full HD (1080p) is enabled for higher video quality

Just as regular business practice when live streaming services I use a laptop/desktop device with an additional monitor so that I can observe the zoom, livestream, chat windows etc simultaneously. 

oluwaseyid
Newcomer
Newcomer

Need to remove the zoom watermark from my livestream.

I don't believe you can simply remove it. If you want to change it to your own business watermark you will need to have a 10+host business account.  

LPProductions
Participant
Participant

Custom live streaming has no mobile option, only Windows and MacOS.  Streaming to YouTube does have one.