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Adding custom email communication Zoom Event

washingtonsoil
Explorer
Explorer

I am looking to add an additional email communication to send to registrants leading up to the event. 

 

At the moment, I am unable to find the area where I would be able to create another email communication. I can only edit the ones already created. Is this something that is possible? I would like to send a reminder prior to the events starting each day instead of just the first session and send a reminder 2 weeks before the first session. 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hello again, @washingtonsoil.

 

Unfortunately there is no capability to add an email that is not already in the Attendees or Other Emails section of Communication -> Emails menu:

Ray_Harwood_0-1705559554942.png

 

It is possible to customize the timing of some of these emails by going into the Email Editor.  You might want to review this Zoom Support article for additional info:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057915 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

View solution in original post

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hello again, @washingtonsoil.

 

Unfortunately there is no capability to add an email that is not already in the Attendees or Other Emails section of Communication -> Emails menu:

Ray_Harwood_0-1705559554942.png

 

It is possible to customize the timing of some of these emails by going into the Email Editor.  You might want to review this Zoom Support article for additional info:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057915 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !