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Zoom AI Companion2024-10-22 06:23 PM
I just started to play with Zoom docs. I have a few Word files (.docx) that I tried to import. All I get is an error message -- "Import failed. Try again." There's no explanation. What can I do about it?
I would include an image and a file if It was allowed in this platform.
2024-10-22 06:50 PM
Hi MAL-WI, could you please share a screenshot of the error toast you encountered after the import? We’ll reach out to the engineering team to look into the issue.
2024-10-22 07:18 PM
Hi @MAL-WI you can upload the doc link and image in this thread, or ping me directly! We will look into it.
Soph
Zoom Docs PM
2024-10-22 08:27 PM
Hey, @sofix001 . This communications platform says I do not have permission to load images. How can I get the screen shot and docx files to you?
2024-10-22 07:26 PM
It says I do not have permission to load an image.
How can I ping you directly?