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Zoom docs

MAL-WI
New Member
New Member

‎2024-10-22 06:23 PM

I just started to play with Zoom docs. I have a few Word files (.docx) that I tried to import. All I get is an error message -- "Import failed. Try again." There's no explanation. What can I do about it?

 

I would include an image and a file if It was allowed in this platform.

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4 REPLIES 4

Leilalala
New Member
New Member

‎2024-10-22 06:50 PM

Hi MAL-WI, could you please share a screenshot of the error toast you encountered after the import? We’ll reach out to the engineering team to look into the issue.

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sofix001
Zoom Employee
Zoom Employee

‎2024-10-22 07:18 PM

Hi @MAL-WI you can upload the doc link and image in this thread, or ping me directly! We will look into it.

 

Soph

Zoom Docs PM

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MAL-WI
New Member
New Member
In response to sofix001

‎2024-10-22 08:27 PM

Hey, @sofix001 . This communications platform says I do not have permission to load images. How can I get the screen shot and docx files to you?

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MAL-WI
New Member
New Member

‎2024-10-22 07:26 PM

It says I do not have permission to load an image.

How can I ping you directly?

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