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Zoom Contact Center Audio

btrain8
Newcomer
Newcomer

‎2023-11-22 06:15 AM

GM - Does anyone have the list of audio ports that are necessary to have open on a corporate firewall?  Our Zoom Contact Center team has no audio on calls that are arriving.  However, Zoom phone seems to work fine.  

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Adieries
Newcomer
Newcomer

‎2024-03-02 02:04 AM - edited ‎2024-03-02 02:05 AM

Hi, I have the same issue. Our IT team checked if anything was blocking the voice but found nothing. If you already found the solution please reply. 

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