Zoom Contact Center Audio

[btrain8]

GM - Does anyone have the list of audio ports that are necessary to have open on a corporate firewall?  Our Zoom Contact Center team has no audio on calls that are arriving.  However, Zoom phone seems to work fine.  

[Adieries]

Hi, I have the same issue. Our IT team checked if anything was blocking the voice but found nothing. If you already found the solution please reply.