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ZCC - chat font size is not adjustable. Accessibility issue.

paulw-mable
Newcomer
Newcomer

‎2025-06-09 09:31 PM

I've just spoken to support and already submitted feedback/feature request on this topic.

 

We are new to Zoom, my users use the Zoom Workplace desktop client, specificially the chat function of ZCC to serve our clients. 

 

Adjusting the font size (Settings > Accessibility > chat display size) only changes the font size in Team Chat, but not ZCC.

 

  • As a workaround, we adjusted the user's screen scale up to 125% from 100%. 
  • The other fix for this is to use the Web App version where the font size is controlled by the browser. The preference is for our staff to use the desktop app.

 

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