Creating a priority routing protocol

[VWL-AF]

Trying to create a routing profile that will prioritize who will receive calls in a given ZCC queue. Set up the routing profile with multiple agents being given the highest priority (3) and then one agent at priority (2) and one agent at priority (1). When testing the agent set at priority 2 would be first dialed, then priority 3, and finally priority 1. The queue was set to longest idle. Trying to figure out why the queue set up did not seem to be actually following the routing profile. 

[MattTalaga]

Hello, we are trying to setup the same thing.  Did you figure out how to do this?

[VWL-AF]

Unfortunately no.