We are on the Zoom App (AppExchange Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qEuqEAE) not the Zoom for lightning app. 

We noticed that since the summer release, our production users can no longer click to dial in Salesforce. There is no error, but the phone icon is greyed out 

Does anyone have a solution for this? 

I have an inquiry regarding partnership with Zoom apps essential among Zoom apps.

To add our app to Zoom apps essential, do I need to become a Zoom partner and enter into a separate contract or partnership? Or does Zoom request each company to develop an application for Zoom Essential, or is it automatically included as an essential app if it meets Zoom's policy?

Also, if it is included in essential apps, I am curious about profit distribution, profit distribution from in-app purchases, etc.

Hi! I've got a licenced account (Zoom OnePro) and I've read that with this one you can access Kahoot pro features. 

However, I don't seem to find the way to let Kahoot understand that I have a Zoom Pro account. 

It just keeps asking me to upgrade my Kahoot account every time I want to use a pro feature, even if I've opened Kahoot from the Zoom app a number of times and the emails are the same. 

Can someone help me? Is there something to change on the Zoom settings?

Thanks in advanced!! 

I was managing an app in the marketplace with my personal account.
I created an account with my company and registered my personal account as a user of the company account.
After that, all of my marketplace management apps disappeared.
How can I access the registered apps?
My admin app is already published on the marketplace.

Hi,

I have Outlook 2019 and I use the Zoom Add-In to schedule my meetings.

Recently, the Add-In would not let me sign in. After entering my username and password, and clicking on the "Sign In" button in the side panel in Outlook, it would gray out the button, and would not do anything.

I tried using accessing my email via web browser, and using the zoom add-in from the browser, and it worked fine.

I've tried all the suggested solution in the Knowledge Base, but none of them worked.

I was wondering whether anyone else had experienced this problem, and how to resolve this

Thanks.

Hi,

We are using the Zoom integration for Docebo's LMS.  We are able to pair the account using Docebo's instructions.  However, this requires our admin to build an app for each user and have them present to "pair" their account.  https://help.docebo.com/hc/en-us/articles/360020079780-Docebo-for-Zoom

I'm wondering if anyone has a suggested workflow that might allow the admin to build the app and have the user pair later.  Or is it possible to add users to a group which will give them permissions to build and pair their apss.