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Zoom Timer app no longer works

RebeccaBee
Explorer
Explorer

The Zoom Timer app no longer works for me as of yesterday. I have never had trouble with it before. I have uninstalled and reinstalled both the Zoom app and the Timer app within Zoom, and restarted my computer. The problem remains. When I open the app, the Timer logo flashes briefly and then I get a black screen instead of the timer. I am running macOS Catalina 10.15.7 and Zoom version 6.2.10

5 REPLIES 5

jblawhon
Explorer
Explorer

Same here. MacBook Air. Timer has worked for the past three years while I've had a paid Zoom subscription and stopped working today. Huge bummer. Zoom support ticket has been submitted for this issue so I'm really hoping they get it fixed ASAP. 

Would you be willing to come back here and let me know the solution they find? As a free user, I am unable to submit a ticket. It must have been something on their end because there are so many people with this sudden issue all around the same time. Thanks in advance for any insight you can bring back to us here!!

DarcyK
Newcomer
Newcomer

I've submitted a support ticket as well for the same issue. It's been happening for at least a week, if not more.

Wimmergasse
Newcomer
Newcomer

same - can't use timer! MacBook Pro. MacOs Monsterey  

janeybe
Newcomer
Newcomer

thank you for describing the exact problem I, too, am having.