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Trash Is Enabled but Cloud Meeting Recordings that were deleted are not in the trash

Adult_Ed
Newcomer
Newcomer

‎2025-09-20 06:54 PM

Between two weeks ago and today,  I recorded a number of meetings in the Zoom cloud.  Although the account was set to have trash enabled and it has worked fine in the past.  When I went to recover the recordings, they were all gone.  I tried Zoom's AI, and several other AI programs to walk me through and still it did not work.  I have been using this feature for years but since the last few weeks' recordings, it no longer works.  I am an admin.  There are no error codes, and I am using a Windows 11 PC as I always have.

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