Inconsistent Auto-Update Behavior with Zoom MSI Installation

[sunilbhandari79]

Hello Zoom Community,

We've been deploying Zoom using the following MSI command to install it system-wide:

msiexec /i ZoomInstallerFull.msi ALLUSERS=1 /quiet /norestart zConfig="AU2_EnableAutoUpdate=1;AU2_EnableSilentAutoUpdate=1;AU2_SetUpdateChannel=0"

Our goal is to have Zoom installed in C:\Program Files\Zoom, making it accessible to all users on the machine, and to enable silent auto-updates without requiring administrative privileges.

This approach worked as expected on a test PC yesterday—the auto-update feature functioned correctly for the test user. However, when attempting to replicate the process today, we encountered inconsistencies: sometimes the installation proceeded without issues, while other times it prompted for an administrator password.

Has anyone else experienced similar behavior? Are there additional considerations or steps we should be aware of to ensure consistent, silent installations and updates across all machines?

Any insights or recommendations would be greatly appreciated.

Best regards,

Sunil

[snap-rz]

@sunilbhandari79  Maybe a fixed bug, pls provide your version here.

Please check by following steps:

1.Uninstall Zoom

2.Restart the windows machine

3.Install Zoom with the msi commands

4.Check if the issue can be reproduced.

Normally it should not be reproduced.