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Zoom AI Companion2024-07-29 08:32 PM
I am trying to follow this guide to create an app which integrates with Zoom Contact Center: https://developers.zoom.us/docs/contact-center/apps/create-zcc-apps/#step-3-select-zoom-products-and...
Step 3 substep 4 says the following:
In the In-client App Features section, select the Zoom features available to your app users in the Zoom client. To build Contact Center apps, it is mandatory to use Zoom App SDK; enable Zoom App SDK and select + Add APIs to add APIs and events.
Problem: I cannot check the Zoom App SDK option. It says "This feature is not available based on the product you select.". Here is a screenshot: https://imgur.com/53D7UcP
I do have "Contact Center" checked under "Select where to use your app" per step 1 substep 1: https://imgur.com/3tQFLIe I also have added Home URL which is valid according to the OWASP checks.
Question: How do I check the Zoom App SDK option for use with Zoom Contact Center? Is the guide outdated? I think I do not want my app to work with Team Chat or Rooms, but I am not sure.
Solved! Go to Solution.
2024-07-31 08:37 AM
Ah, I didn't realize there was a separate developer forum. I posted my question there: https://devforum.zoom.us/t/cannot-enable-zoom-app-sdk-for-my-zoom-contact-center-app/114742
2024-07-31 08:16 AM
Hello @strager,
Welcome to the Zoom Community! We're glad to have you here.
Regarding your concern, it would be best to post it at the Developer Forum.
Have a great day.
2024-07-31 08:37 AM
Ah, I didn't realize there was a separate developer forum. I posted my question there: https://devforum.zoom.us/t/cannot-enable-zoom-app-sdk-for-my-zoom-contact-center-app/114742