Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-07-29 08:32 PM
I am trying to follow this guide to create an app which integrates with Zoom Contact Center: https://developers.zoom.us/docs/contact-center/apps/create-zcc-apps/#step-3-select-zoom-products-and...
Step 3 substep 4 says the following:
In the In-client App Features section, select the Zoom features available to your app users in the Zoom client. To build Contact Center apps, it is mandatory to use Zoom App SDK; enable Zoom App SDK and select + Add APIs to add APIs and events.
Problem: I cannot check the Zoom App SDK option. It says "This feature is not available based on the product you select.". Here is a screenshot: https://imgur.com/53D7UcP
I do have "Contact Center" checked under "Select where to use your app" per step 1 substep 1: https://imgur.com/3tQFLIe I also have added Home URL which is valid according to the OWASP checks.
Question: How do I check the Zoom App SDK option for use with Zoom Contact Center? Is the guide outdated? I think I do not want my app to work with Team Chat or Rooms, but I am not sure.
Solved! Go to Solution.
2024-07-31 08:37 AM
Ah, I didn't realize there was a separate developer forum. I posted my question there: https://devforum.zoom.us/t/cannot-enable-zoom-app-sdk-for-my-zoom-contact-center-app/114742
2024-07-31 08:16 AM
Hello @strager,
Welcome to the Zoom Community! We're glad to have you here.
Regarding your concern, it would be best to post it at the Developer Forum.
Have a great day.
2024-07-31 08:37 AM
Ah, I didn't realize there was a separate developer forum. I posted my question there: https://devforum.zoom.us/t/cannot-enable-zoom-app-sdk-for-my-zoom-contact-center-app/114742