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Zoom AI Companion2024-03-04 05:56 PM
Hi all,
I am trying to add the Zoom connector by Fivetran app on the marketplace and I am running into this error.
On the requirements section, it says:
"
2024-03-05 07:46 PM
Just want to confirm - the account owner cannot access zoom.us/role when logged into their account within the org, correct?
2024-08-02 01:19 AM - edited 2024-08-02 01:19 AM
Hi, I have the same issue with fivetran app too. Both owner and admin cannot access zoom.us/role when logged into their account.
2024-08-07 10:20 AM - edited 2024-08-07 10:24 AM
Hello @bmathn, @hs_nsn,
Welcome to the Zoom Community! We're glad to have you here.
I'm sorry for the late response. We would advise double checking the account that they are logged in to.
Not all admins can manage roles, it's possible that the admin role that the admin is logged in to isn't allowed role permissions. But, all owners absolutely can manage roles so if they are logged into the owner account correctly they should see roles.
You may also check this article for using role management.
Let me know if you need further assistance.
2024-08-15 06:28 AM
I had the same issue and couldn't find a solution, but your comment was a huge help and resolved it for me. Thanks so much
@MGSR wrote:Hello @bmathn, @hs_nsn,
Welcome to the Zoom Community! We're glad to have you here.
I'm sorry for the late response. We would advise double checking the account that they are logged in to.
Not all admins can manage roles, it's possible that the admin role that the admin is logged in to isn't allowed role permissions. But, all owners absolutely can manage roles so if they are logged into the owner account correctly they should see roles.
You may also check this article for using role management.
Let me know if you need further assistance.