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Zoom AI Companion real time translation

Pepe17031
Newcomer
Newcomer

I purchased a paid subscription to use the online translation feature from AI Companion:

"Zoom AI Companion can translate your Zoom meetings into over 30 languages in real time. This can help you communicate with people from all over the world."

However, I don't see anything similar in the settings or interface. How do I enable it?

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

This Zoom support article explains the process;

 

Enabling and configuring translated captions

 

Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language. For example, if a meeting participant is speaking in English, other participants can view captions German, Italian, Japanese, etc.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

This Zoom support article explains the process;

 

Enabling and configuring translated captions

 

Zoom translated captions enable users to have the speech in a meeting or webinar automatically translated in real-time to captions in another language. For example, if a meeting participant is speaking in English, other participants can view captions German, Italian, Japanese, etc.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

I'm looking at this url, and I still don't see automatic live translation available from one language to another. For instance, if one of my speakers is Spanish, I want to have it translated automatically to English. And for those who are Spanish speakers listening to me, I want them to be able to automatically translate my English the Spanish.

 

I've got the latest version of zoom app and the pro license. Am I missing something?

stueker
Community Champion | Employee
Community Champion | Employee

Hello @ZeroWasteUSA ,
The pro license does not include translated captions. Did you purchase translation as an add-on to the pro plan? If yes, did you assign the add-on to your user?