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Transcriptions are gettig deleted automatically after every call

briascoi
Newcomer
Newcomer

‎2025-04-10 02:43 AM

All my meetings transcriptions are getting deleted automatically after every call. I tried EVERY setting and I cannot solved it. This started to happen 2 months ago.

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pmagnaghi
Zoom Employee
Zoom Employee

‎2025-09-23 04:05 PM

@briascoi this is often an admin setting for whomever controls your Zoom environment.  there is a setting to delete the transcripts immediately after the summary is created if you have ai companion turned on. 

pmagnaghi_0-1758668720872.png

 

 

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