Issue exporting pages to PDF

[Raf9]

I have created a whiteboard with 8 pages.

When I export teh pages some are black, others have omitted some of the graphs/jpegs that I imported.

Also, the sizes of the pages exported  are not standard, some really big, others small. Some are centered others are not.

It seems very inconsistent.

Thanks

Raf

[Eliot]

hi raf9,

Where are you creating the whiteboard,
1. desktop client meeting or webinar
2. desktop client
3. Zoom web portal

Where are you exporting the pdf from:
1. desktop client meeting or webinar
2. Zoom web portal

thanks

eliot

[Raf9]

Thanks Elliot for your follow up

Below are my answers to your questions:

Where are you creating the whiteboard,
1. desktop client meeting or webinar

• Client meeting
  2. desktop client
• both desktop client and web portal
  3. Zoom web portal
• both desktop client and web portal

Where are you exporting the pdf from:
1. desktop client meeting or webinar

• Desktop client meeting
  2. Zoom web portal
• Also zoom web portal

I tried on both platforms and get the same behavior when exporting to PDF from either platform:

1. Some pages were blank
2. Some pictures/jpegs that are on a page were not exported to PDF
3. Another random behavior is that if I open a particular page, sometimes the export to PDF of that page worked
4.  Also the preview of the pages on the right hand side, also omits contents of the page
5. I do not have this issue when exporting to PNG
6. Happy to meet on zoom and I can demo the issue (***********)

Thanks Elliot, hope Zoom solves this issue. Otherwise, I am really excited with the Whiteboard, I have used Jira, Smartsheet, Miro, etc. and Zoom's whiteboard is very comparable and in some aspects even more flexible

Be well

Raf