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This is weirdly only affecting some of our Zoom Rooms, not all. I try to launch the controller of a room from the admin portal, but get hit with the attached "Cannot connect to Zoom Rooms" screen. Any ideas on why this may be the case?
Hey @NocturnalDC welcome to the community! Could you please confirm the type of Zoom Room controller you're having trouble with, whether it's an Android, iOS, or web-based Zoom Room controller? Have you attempted to update the Zoom Room controller application or any operating system updates on any of the controllers?
Mix of some Poly TC8s as part of the Poly X50 series and then also a couple Crestron TS-1070s (Android). What's weird though is that we have ~55 Zoom Rooms in our environment and are not seeing this same issue with others that use the same gear (same version/OS as well).