cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Visual Feedback for remote control

mjdianne
Newcomer
Newcomer

‎2025-05-29 01:12 PM

We have a call queue that includes a common area phone. Users log into this phone, and in order to remotely control the phone from their computers, the Zoom Workplace app connects to the physical device. However, the remote connection occasionally drops without notifying the user.

 

Currently, the connection status icon is a gray phone regardless of connection state, which makes it difficult for users to know when they’ve been disconnected. It would be extremely helpful if the icon changed color based on the connection status, for example, green when connected, gray or red when disconnected.

 

It seems the visual feedback would improve the user experience by clearly indicating when reconnection is needed.

Topics:
0 Likes
0 REPLIES 0