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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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remote control

bsinopoli
Newcomer
Newcomer

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.

This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.

If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @bsinopoli,

Welcome to the Zoom Community! We're glad to have you here.

Kindly enable this setting in Zoom to elevate its permissions and see if that resolves the problem.

Remote.jpg


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

The option you are showing does not appear for me (Mac OS) - there is no option below 'screen share frames-per-second limit'. Can you provide further assistance?