Certificates cannot be verified

daltonkolkmeyer · ‎2022-09-14

We recently switched our on-prem Exchange server to Exchange 365. Since then, our Polycom Studio X50 keeps trying to connect to our old mail server. I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help. Where can I make the server change in the admin console?

YaBoiB · ‎2022-09-20

Hello @daltonkolkmeyer,

Calendar integrations are started here https://zoom.us/calendar in your Zoom Rooms tab on the account. You can also check in your account settings > calendar and contacts to make sure that your account users and Zoom Rooms are hitting the proper exchange URL.

Let me know if you need assistance with this. I am happy to help.

Regards,

Brandon

Brandon (he/him/his)
Zoom Community Champion
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