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you have reached rate limit

Nancytaito23
Listener

unable to send text

Nancytaito23_0-1640212339830.png

here is error information

, getting error of rate limit reach

5 REPLIES 5

townsendwc
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Nancytaito23 

Good day.  In order to prevent system overloads and abuse of services, Zoom does impose rate limits.  You can review those limits and the process to request an increase to those limits using this link:
https://marketplace.zoom.us/docs/api-reference/rate-limits

 

Have a great day!

IrvinC
Listener | Zoom Employee
Listener | Zoom Employee

Hi there,

This error is not about the API rate limit. This is the SMS rate limit.

Thanks,

Irvin

Benjawilli
Listener

I'm getting the same error. Could you please help me with how to increase limits? 

townsendwc
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Benjawilli 

The best option is to open a support ticket.  You should reference the API link above for reference.

 

https://support.zoom.us/hc/en-us/requests/new

 

--Bill

Lincoln123
Listener

Hey did you find a solution I've ran into the same error