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Voom call forwarding- caller ID

mickey2
Listener

When someone calls my Zoom number and the call is forwarded to my cell, the caller ID on my cell shows up as MY Zoom number NOT the person actually calling.  This makes call backs impossible because I have no idea who called.  ANyone know how to get the actual caller ID to show up on my cell?

 

1 REPLY 1

enielsen
Participant

One way around this is to install the Zoom app on your phone and remove the forwarding to your cell phone number. The incoming calls will then ring on all instances of your Zoom app.