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Zoom AI Companion2024-04-24 08:42 AM
Hi, I am currently running the latest version of Zoom for Android, downloaded from Play Store, on 2 devices, a Samsung A10 and a Samsung A11, however I cannot set up any virtual background on them. Do these devices have any limitations?
2024-04-24 11:23 AM
hi orlandogautier,
please see Zoom Virtual Background system requirements to see if your samsung meet zoom virtual backgound requirements.
Zoom Virtual Background system requirements
Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
2024-05-03 07:46 AM
Hi,
I have a Galaxy A8 and it appears to fulfill these requirements but the option of Virtual background is totally missing. Using the mobile app it is not working.
On my Thinkpad, using firefox, on the desktop it is not an issue.
2024-05-03 09:00 AM
this is not saving, weird, retry,
I found Virtual Background option in App, and when I chose one 'An error occured'.
2024-06-27 03:59 AM
I found myself taking various actions to get around some issues: in settings I re-enabled browser rather than stick with the app. This helped in one respect. It does appear more limiting in other ways while controls can change name, like Leave becomes Exit. I wont ask why.