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SMS to Puerto Rico?

AvoryTeam
Listener

Why am I getting that  SMS to Puerto Rico does not work. Puerto Rico is domestic. 

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5 REPLIES 5

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @AvoryTeam 

 

Welcome to Zoom community. You are right Puerto rico needs to be enabled for calling / SMS etc and is charged by all providers. Please go to Account management -> Billing -> Zoom phone -> View edit countries / regions and then you can enable it.  You will also need to enable International calling / SMS

 

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Hope that helps. If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

 

MirandaQ
Listener

Thank you - zoom support article indicates you must ask Zoom to turn this one - this was much quicker!

CR-7
Listener

To enable SMS to Puerto Rico, please log in to your Zoom account and navigate to Account Management. From there, go to Billing and select Zoom Phone. Under Zoom Phone, click on "View/Edit Countries/Regions" and enable Puerto Rico. Additionally, ensure that International calling/SMS is enabled if needed.
Regards,
https://hescoebill.pk/hesco-bill-payment/

Linda157
Listener

To facilitate SMS to Puerto Rico, please access your Zoom account and navigate to Account Management. Subsequently, proceed to Billing and select Zoom Phone. Within the Zoom Phone settings, locate the option to "View/Edit Countries/Regions" and ensure the inclusion of Puerto Rico. Furthermore, verify the activation of International calling/SMS, if required.

Regards,

https://gepcoebill.pk/gepco-bill-payment/

Linda157
Listener

Head over to billing section and opt for Zoom Phone. Within the Zoom Phone settings, locate the option titled "View/Edit Countries/Regions" and activate Puerto Rico. Furthermore, double-check to ensure that International calling/SMS features are enabled, if necessary. Best regards, https://thebeachbuggyapk.com/beach-buggy-racing-characters/