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How do I retrieve my Admin Password?

MCerv1
Listener

We can't find it and need it.

 

no response from support,

 

 

2 REPLIES 2

zac2021
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi MCerv1,

 

Have you tried resetting your Admin password if it helps?

 

Manny5429
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@MCerv1 The best way is to really reset the password if the Admin account can no longer log in to his/her account. 

However, if you are now using the Admin account, you can go to the Profile of that admin account and just change it from there. 

Profile  (Scroll down,) 

Sign in 

Sign-in password  -  Edit

 

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