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I'm currently facing an issue with Salesforce related to click-to-dial functionality, and I'm looking for some guidance or solutions.
1. Click-to-dial is enabled in my Salesforce setup.
2. When I click on a phone number in a contact, it triggers the utility phone icon, indicating that it recognizes the phone number.
3. However, when I click the dial icon in the utility icon, the call is not getting placed.
Note: I have already completed all prequesties
please see the support articles: